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Luckily so many of us are perfect...in La La Land...

Honoured to be asked to join a London discussion panel on "Brexit and leadership qualities needed to navigate the currents"; and struck once more how academics can pronounce in black-&-white - about how things should be - or how others are not following best practice.

(Academics and regulators are blessed with the critic's 20:20 vision - the rest of us are still in the queue at Specsavers.)

Perhaps it's age or perspective but I'm increasingly of the view that, if we recognised that we're not all perfect, we'd have a much healthier approach to life - and work:

Engineer your business to cope with imperfection. That, to my mind, is the genius behind TPS. Break it down into small, visible, accountable teams with very clear objectives. Give people an outcome and a future.

The only thing you don't accept less than 100% on is attitude : we are all here to help each other - and to make good things happen.

Continuous improvement. Nothing else will do.


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